About Keys-Caldwell

The firm

Proof

48 years in Venice.

Keys-Caldwell has been at 1162 Indian Hills Boulevard since 1978, through three ownership eras and the same plain-spoken culture.

Read the story →

What we do

Practice areas

Departments

For board treasurers

Send us your governing documents.

We'll come back with a tailored proposal, typically within five business days.

Request a proposal →

External portals

Three doors, one launch page.

Keys-Caldwell-managed associations rely on three external systems for the day-to-day - one for owners, one for vendors, one for title and lender work during a sale. Each is hosted by a different specialist and looks different inside. They all start here.

For owners
& residents

Owner login

Your association account - assessments, ARC requests, work orders, documents, and your contact info.

Pay assessments by ACH or card
Submit an ARC request
File a common-area work order
Pull governing documents & statements
Update mailing address & emergency contact

Audience

Residents of Keys-Caldwell-managed communities.

Hosted at

home.keys-caldwell.com

Need access?

If the portal doesn't recognize your email, your association manager will get you set up - owner help ›

For vendors
& contractors

COI Certs

Submit and maintain Certificates of Insurance on file with the associations you serve.

Upload your COI for one or more communities
Track expirations across associations
Receive automated renewal reminders
Confirm coverage limits match contract scope
Replace the email-and-PDF compliance loop

Open the vendor portal

Audience

Insured vendors and subcontractors working at our communities.

Hosted at

getmycoi.com

Need access?

If you've been asked for a COI and don't have an account yet, email Contact us with the community name.

For title agents
realtors & lenders

Resale certificates

Order estoppels, payoff letters, and resale packages for closings and refinances at our communities.

Order an estoppel for a pending sale
Request a refinance payoff statement
Pull governing documents for closing
Track order status to delivery
Receive certified documents electronically

Order through CondoCerts

Audience

Title companies, closing agents, real estate professionals, mortgage lenders.

Hosted at

condocerts.com

Timing

Florida statute requires delivery within 10 business days of receipt of a complete request.

Not sure which one?

Pick the line that sounds like you.

I live in a community Keys-Caldwell manages.

Owner login - pay assessments, file work orders, submit ARC requests, pull statements, or update your contact info.

Owner login

I'm a vendor and a community asked for my insurance certificate.

COI Certs - upload your COI and keep it current. The associations you work with get automatic verification when it's on file.

Vendor portal

I'm closing a unit at one of these communities.

Resale certificates - order an estoppel, a payoff letter, or a full resale package through CondoCerts. Delivered electronically within statutory timeframes.

Resale order

Can't get in? Different question?

If a portal won't recognize you, call the front desk.

All three systems are run by outside vendors, but every one of them gets routed through your assigned Community Association Manager when something doesn't work. Don't sit on hold with a vendor support line - call us first and we'll either fix it or get you to whoever can.

We've been at the same Venice address since 1978. There's a real person at the desk, Monday through Friday.

Front desk · Venice office

(941) 408-8293

Hours

Mon – Fri · 8:30am – 5:00pm ET

Address

1162 Indian Hills Boulevard
Venice, FL 34293

These three portals are hosted by specialized third-party vendors - that's intentional. Your association's account ledger, vendor insurance compliance, and resale certificate workflows each sit with the platform built for that job. Keys-Caldwell never sees portal passwords, and we don't store payment information on our own systems.

Not a Keys-Caldwell community yet?

Boards evaluating a switch start with a proposal.

If you're on a board that isn't currently managed by Keys-Caldwell and you're sizing us up, the entry point isn't this page - it's the proposal flow. Send us your governing documents and the last twelve months of financials. We'll come back inside five business days with a tailored scope and fee.

Request a proposal →Read about the firm

Or call directly

(941) 408-8293

Mon – Fri · 8:30am – 5:00pm ET